WondarShop – FAQ’S

Frequently Asked Questions

What is Sell on wondarshop.in?

wondarshop.in is a online platform that enables you to list and sell your product on wondarshop.in

How does selling on wondarshop.in work?

First you list the products that you want to sell on wondarshop.in in marketplace. Customer sees your product and makes a purchase.You will receive a notification to ship the product. You deliver the product to the customer and confirm shipment .wondarshop.in will deposit the funds into your bank account after deducting our fees after 15days in routine & after dispute resolution in cases of diputes.

What products can I sell on wondarshop.in?

You can sell items in the following categories:

ready made garments

Software

Shoes and Handbags

Please note that certain categories are restricted and require prior approval before you can start selling

Consumer Electronics (including Cameras and Video Games - Consoles), Digital Accessories (including Mobile Accessories, Electronics Accessories and PC

Apparel, Automotive, Baby Products, Batteries, Beauty, Books, Consumables, Consumer Electronics (including Cameras and Video Games - Consoles), Digital Accessories (including Mobile Accessories, Electronics Accessories and PC Accessories), Groceries, Home, Jewelery, Kitchen, Luggage, Mobile Phones, Movies, Musical Instruments, Office and Stationary, Personal Care Appliances, Personal Computers, Pet Supplies, Software, Shoes and Handbags, Tablets, Toys, Video games (consoles and games) and Watches.

Please note that certain categories are restricted and require prior approval before you can start selling. What do I need to register as a seller on wondarshop.in? Please click here to register to sell on wondarshop.in. You will need the following

information to register:

Your business details email and phone number,address

Basic information about your business

Tax Registration Details (PAN and GST). GST Details are mandatory if you are listing taxable goods and need to be provided at the time of registration

I don’t have a website, can I still sell on wondarshop.in?

You don't need a website to start selling on wondarshop.in marketplace. Once you complete registration, you will have access to our Seller Central platform using which you can list your products for sale on wondarshop.in

Benefits ||| How it Works ||| Pricing ||| Delivering Orders ||| Advertise ||| Service Providers ||| FAQ

Can I sell outside India through wondarshop.in marketplace?

No. At this time wondarshop.in marketplace allows shipments only within India. You can sell in the US and the UK though our Wondarshop Global Selling Program.

If I list my products using Sell on wondarshop.in, will the customer know that he or she is purchasing from me on wondarshop.in marketplace?

We will clearly indicate on our product detail pages and offer listing pages that

the product is sold by you and the invoice will carry your name.

Fees and Charges What are the charges for selling on wondarshop.in?

We charge you when you get an order. Listing on Wondarshop is free. Refer to Pricing for more details.

Can I cancel my subscription?

You are free to cancel anytime.

How and when do I get paid?

wondarshop.in will disburse payments to your bank account once a week. You will be eligible to get paid for the order 7 days after the order is confirmed as shipped.

Managing your Account How do I list my products on wondarshop.in?

You can use our Web-based interface to list products one at a time, or excelbased inventory files to list your products in bulk. The procedure and information required will vary depending on whether your products are already in the wondarshop.in catalogue. Once you complete your registration for selling on wondarshop.in, you will be guided on the steps needed to list your products. Click here

to view our listings tutorial.

Please note that currently it is mandatory to have ISBN/ bar codes to list on wondarshop.in. If you are a manufacturer or do not have these, you can request for an exception by contacting seller support through your Seller Central account. Some product categories might require additional information to list your products.

How do I manage my orders on wondarshop.in?

You can view your orders and manage them through “Manage Order” inside Seller Central( you will have access to seller central wondarshop.in after your complete registration).If you are using 1.Easy Ship, you can pack your orders and schedule pickup for courier and intimate through your Seller account. If you choose to store and deliver your products on your own, you need to pack and ship products to customers and then confirm to the customer about the shipment through your Seller account.

Services Do you offer protection against fraud?

Yes. Wondarshop helps you protect against fraud only by payment confirmation reference number generated by system made.

Can customers leave feedback and why is customer feedback important?

Yes. Customers can leave feedback. Maintaining a high feedback rating is a critical factor for success on wondarshop.in It’s the best way for customers to identify you as a trustworthy seller. Your rating appears on the Offer Listing Page and is one of the first things that customers see. In other marketplaces, we have observed that customers are more likely to purchase products from sellers with higher ratings. Your feedback rating is a key metric used by Wondarshop to measure your performance.

Can I talk to someone about selling on wondarshop.in?

If you are not currently selling on wondarshop.com and want to learn more, you call us on 7838321508 and provide your details. We will respond to you after reviewing your information with next steps. You can also contact seller support once you complete your registration through your Seller Central account.

Do I need GST number to sell on wondarshop.in?

Yes. If you are listing taxable goods, GST details are required to sell online.

You need to provide GST number to wondarshop.in at the time of registration. However, if you are selling only GST exempted categories, then this may not be required.

Note that if you start selling any taxable goods you need to register for GST as per GST laws and provide your GST number to wondarshop.in.

1/3/2019 Sell on wondarshop.in

Can I get help for capturing images and creating digital catalogs as per

wondarshop.in guidelines?

We have 3rd party providers who are trained on wondarshop.in’s imaging and cataloging guidelines and can assist you in creating high impact listings. They also have preferential rates and offers for wondarshop.in sellers. You can contact them anytime through your Seller Central account once you complete registration.

Where can I get wondarshop.in branded packaging material?

You can buy packaging material from any where in market to taking care of your product What is the wondarshop.in Seller Rewards Program?

It is a seller loyalty program for sellers on wondarshop.in, where Wondarshop provides incentives to registered sellers as per gross sale.

How can I spend my Rewards balance?

You can spend your Rewards balance on any of the following:

Cash Rewards

Wondarshop Gifts

Services under the Wondarshop Service Provider (Free Account Boost,Free Product Images, Free Product Listing) Do my rewards expire?

No, the Rewards earned by a seller do not expire.

Is there a fee to register for the Program?

No, there is no annual fee or subscription fee required to be paid for enrollment or participation in this Program.

Can I earn Rewards before I joined the Program?

No, Rewards can only be earned after you have been registered for the Program and have successfully completed the task.

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